Each manufactures warranty varies, in terms of length and coverage. All manufacturers warranty covers repair or replacement of defective parts, subject to the conditions set forth in said warranty. On most items 123BuyDirect.Com offers a 14-day exchange/refund policy from date received. To locate a service center near you, please refer to your product manual. Exchanges and refunds are less shipping and handling within 10 days of receipt of merchandise only if return in original mint (Brand New) condition.

All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards {not filled-out} and all accessories. Please do not tape or write anything on the item or the package! Please note that all warranty purchases are non-refundable. We will charge you for replacement of damaged, altered missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns.

123BuyDirect.Com is not responsible for shipping cost(s) incurred on any unit(s). Returns are subject to a minimum 15% restocking fee, depending on the condition of goods and packaging material. For an RMA number (return authorization number) on returns please Contact us at 1-212-213-9431. All returns are subject to inspection by 123 Buy Direct. Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RMA# issued by customer service clearly on the outside of the shipping box.

Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid! We suggest that you use UPS Ground Service "Insured". Sorry we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.

If you any questions regarding our shipping policy you may contact us at 1-212-213-9431.

Please Note: Actual Pictures of Items May vary.